Legal access depends on local law
Our Legal position is simple: access depends on local law, and you should use the service only where local law permits. Before account access, we may ask you to confirm your phone number and provide accurate account details so we can connect activity to the correct
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person. The same account record supports wallet status checks for DANA, OVO, GoPay, QRIS, bank transfer, and virtual account transactions. We do not describe a payment rail as proof of eligibility; a successful wallet entry does not change the law that applies to you. If your
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location, age status, or account details create an access question, pause the session and contact support through the account path. Policy changes are posted on this Legal page, with the effective date shown alongside the relevant wording.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.